1. Test a new question about gambling harm with King’s College London

    News -

    Consider taking part in a research study to help identify gambling harms for individuals and others affected by gambling for the King’s College London, Bet Know More, GamCare and National Institute for Health Research (NIHR).

  2. Welcome Care Home Enter & View

    Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out a virtual visit on January 2022 over Zoom due to COVID-19 restrictions. During our videocall, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.

  3. Healthwatch Lewisham Quarter 4 Report

    Report -

    Healthwatch Lewisham is proud to be presenting the Quarter 4 Report. The report details the work we have done for the patient experience programme. This report is informative and gives great insight into the health and social care needs of the people within our community.

  4. NHS University Lewisham Hospital Feedback Opportunity

    News -

    Have you been discharged from University Hospital Lewisham (UHL) in the past year?

  5. Are you looking for Diabetes or Polycystic Ovary Syndrome support?

    Event -

  6. Holly Health App Pilot Program for those who are 50+

    News -

    Are you interested in testing an app that is designed to support yourself and others by considering to make small lifestyle changes to improve health and wellbeing? Scroll down below for more details.

  7. Carers Culture Day (Thursday, 28th of July)

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  8. Clinical Commissioning Group (CCG) or South East London CCG Replacement

    News -

    Were you aware that the Clinical Commissioning Group (CCG) or South East London CCG has been replaced by Integrated Care System (ICS) as of 1st July? To find out more please click the available links and video below to better understand these changes.

  9. Penerley Lodge Enter & View

    Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on October 2021 after lockdown restrictions have been lifted on 19 July. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.

  10. Westwood House Enter & View

    Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff, family, and service users about their experiences and response to living conditions as well as COVID-19 precautions.

  11. Jennifer's Lodge Enter & View

    Report -

    Healthwatch Lewisham staff and Enter & View Authorised Representatives carried out an in-person visit on March 2022 which followed accordingly to government guidance in February 2022 to return to face-to-face engagements. During our visit, we spoke with staff and service users about their experiences and response to living conditions as well as COVID-19 precautions.

  12. Financial Abuse & SCAMS Prevention Workshop - Voluntary & Community Sector

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  13. PLACE Assessments at Lewisham and Greenwich NHS Trust

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  14. PLACE Assessments at Lewisham and Greenwich NHS Trust

    Event -

  15. Better Mental Health & Wellbeing Support Project

    Event -

  16. Better Mental Health & Wellbeing Support Project

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  17. Better Mental Health & Wellbeing Support Project

    Event -

  18. Better Mental Health & Wellbeing Support Project

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  19. Healthier, Happier Downham

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  20. Opportunity to Join the Migration Museum People's Panel and Network

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  21. Opportunity to Join the Migration Museum People's Panel and Network

    Event -

  22. Opportunity to Join the Migration Museum People's Panel and Network

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  23. Patient's Forum via ZOOM - Harm and Death Prevention Against Long Wait for Ambulances

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  24. GP Referrals Focus

    Advice and Information -

    ‘Because We All Care’ encourages more people to feedback on their care. The next phase of our joint campaign with CQC is planned to start at the end of August. The phase will target people with long term conditions, and we will be taking a specific look at the barriers people face to getting specialist support via their GPs.

    Organisations such as ours are aware this has been going on for way too long.

  25. Get Your Child's Polio Vaccine

    News -

    As fears of Polio have returned to the UK, it is more important than ever to ensure that your child is protected.

  26. NHS Lewisham and Greenwich Trust Outpatient Forum

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  27. What is a Patient Participation Group (PPG)?

    Advice and Information -

    Patient Participation Groups (PPGs) are generally made up of a group of volunteer patients, the practice manager and one or more of the GPs from the practice. Each GP Practice is required to have a PPG.

  28. Meet Your Primary Care Team

    News -

    Your primary care team is part of a wide network of practitioners and specialists dedicated to ensuring you receive the best care possible.

  29. Waiting times for hospital outpatient services in south east London NHS hospitals

    Advice and Information -

    The local ICS developed a handy page where you can find out up-to-date waiting times for hospital outpatient services in south east London NHS hospitals.

  30. How GPs are set up - An explainer by King's Fund

    Advice and Information -

    King's Fund developed helpful information about how GPs in England are set up and commissioned.

  31. National HIV Testing Week (5th-11th February 2024)

    News -

    National HIV Testing Week is celebrating 10 year of campaigning to increase testing in the UK.

  32. Brownhill Lodge: Enter and View Report

    Report -

    In November 2023, we conducted an Enter and View visit to Brownhill Lodge Care home. Brownhill Lodge is a residential care provider and home in Catford, currently housing 19 people with dementia, cognitive impairments, or learning disabilities.

  33. Trans and Non-Binary Health in Lewisham

    Report -

    We have been working on a report into the health experiences of transgender and non-binary people in Lewisham. In this report we dive into their experiences, to find out how services can be made better.

  34. Maximising Wellbeing User Forum Announcement

    News -

    Maximising Wellbeing at Home is a program to support people in their own homes.

  35. Q3 Patient Experience Report 2023/24

    Report -

    As another quarter comes to an end, we reflect on how things have progressed over these months.

  36. Annual Report 2024/2024

    Report -

    Our Annual Report goes over what has happened throughout the year and what we have been up to at Healthwatch Lewisham.

  37. Healthwatch Lewisham Consultation

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  38. Q4 Patient Experience Report

    Report -

    Each quarter, we publish the experiences of patients that we have gathered. This helps us to see trends in care compared to previous months.

    We have seen an increase in the percentage of people sharing positive feedback about GPs in the Borough and, in a similar trend, the feedback on hospital services is more positive at the end of the year than the start of the year.
    The experience of Dental services is also more positive at the end of the year, albeit dropping slightly from a high in Q3.

    Positive experiences of pharmacy services have increased significantly, by 20% over the course of the year, experiencing quarter upon quarter improvement and, although lower in number, Optician service feedback has increased to 80% positive feedback.

  39. We're Hiring: Patient Experience Officer

    News -

    We are recruiting for a new Patient Experience Officer to support the Borough of Lewisham 21 hours a week. Application deadline: 30th September 2024