PLACE Assessments at Lewisham and Greenwich NHS Trust

Patient-led assessments of the care environment (PLACE) focus wholly on the environment rather than how care is provided, or how well staff are doing their job.  The Trust is undertaking PLACE assessments on 18 October at Queen Elizabeth Hospital.

Lewisham and Greenwich NHS Trust are inviting local people who would like to be assessors to come and join teams looking at cleanliness, food, general building maintenance and how well the environment protects people’s privacy and dignity. NHS England’s guidance and information for patient assessors and an example of an assessment form are attached for information, but no specific knowledge is needed to take part.

The timetable for the day on each site will be:

09:30 – 10:15 Introduction and Welcome

· Moses Ayoola, Director of Estates and Facilities

·​ Joe Chappell , Soft FM General Manager Estates and Facilities

10:15 - 12:00   Assessments

12:00  - 12:45  Food Assessment and Tasting (5 Groups)

12:45 - 13:00   Assessments

13:00 - 15:00   Refreshments and Lunch

Final patient summary assessment

*Free car parking will be provided, plus beverages throughout the day and lunch. Reasonable travel costs will be paid.

Refresher training for previous assessors will be given on the day via on-the-job training from the leader of each team, and online training will be provided for any new assessors who would like training prior to the assessment days. These have been popular in the past.