Intelligence report Feb 2019 to July 2019
Our latest intelligence report highlights the experiences of Lewisham residents between February and July. Find out about the views of older residents, young adults living with cancer from BME communities and much much more.
Findings
- Older residents consider pharmacies to be a valuable resource for advice on minor ailments, and subsequently do not visit GP practices as often as before.
- Older residents appreciated receiving reminders about annual check-ups and eligibility for certain treatments such as flu jabs, health checks, screenings etc.
- Older residents felt that the standard length of GP appointments needs to be increased to allow enough time to describe multiple symptoms.
- Young adults felt that stigma around cancer exists within BME communities.
- Because there is a lack of open conversation about cancer within BME communities, there is a false perception that cancer does not exist within the community or that incidences are low.
- Many of the young BME adults are alienated from their families because of their cancer diagnosis. A sizeable number of them have been advised by their family to not receive cancer treatment.
- There is a lack of consistency in the provision of complaints information on GP websites.
- There is a significant variation in how pharmacies and opticians record the communicational needs of patients
Downloads
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File download
Intelligence report
