How can I volunteer?

Your Voice in Health and Social Care (YVHSC) are looking for local residents interested
in becoming part of Healthwatch Lewisham. We are looking for people to join our
Advisory Committee with local knowledge, experience and passion for promoting better
health and social care for local people.

The committee acts as an advisory group supporting the local staff team with projects
and monitoring the progress of the service. The Healthwatch Advisory Committee also
plays important representational and public relations roles working with local
communities and key partners to drive influence and impact, and improve health and
social care services for residents.

Healthwatch Lewisham is an independent organisation set up to champion the views of
health and social care service users. It strives to make sure that health and social care
services are meeting local needs and to ensure that the public’s voice is heard regarding
how local services are run.

As a Community Engagement volunteer, you will be taking a lead in helping us reach
people, contributing to our Patient Experience and Emerging Communities Programmes.
This role is ideal if you like talking and interacting with people, are passionate about the
voice of the local communities and believe in equality.

Healthwatch Lewisham is an independent organisation set up to champion the
views of health and social care service users. It strives to make sure that health and
social care services are meeting local needs and to ensure that the public’s voice is
heard regarding how local services are run.

The Community Research volunteer plays a key role in our deep-dive studies
helping us bring the patient experience to life. The role requires collecting, logging,
analysing, and reporting on feedback from our local community. The research we
conduct helps to shed light on inequalities and other issues within local health and
social care provision. As a result of our research, we publish a set of
recommendations to our health and social care partners.

Healthwatch Lewisham is an independent organisation set up to champion the
views of health and social care service users. It strives to make sure that health and
social care services are meeting local needs and to ensure that the public’s voice is
heard regarding how local services are run.

Our Evidence & Insight department is bringing together data from across our six
Healthwatch services to analyse, investigate, draw out and report upon any
collective themes and trends. A Data, Evidence and Insight volunteer will work with
this large data set, manipulating and analysing it for interesting findings. With a
particular focus on improving our understanding of inequalities this role will help
deepen our knowledge and insight across a range of topics and areas. Key to its
success is translating this data and the resulting findings into engaging, accessible
infographic reports and presentations.

Healthwatch services have a statutory function to carry out Enter & View visits to
health and care services to review services at the point of delivery. This involves
visiting with a team of representatives to observe the service, view the premises and
talk to both staff, patients/residents, carer and relatives. Visits involve using all the
senses and going through questions and surveys. Enter & View visits often take place
at care homes but can cover a range of services such as hospital wards, community
clinics and support groups.

Healthwatch Lewisham is an independent organisation set up to champion the views of
health and social care service users. It strives to make sure that health and social care
services are meeting local needs and to ensure that the public’s voice is heard regarding
how local services are run.

We work extensively to promote service access options and provide information and advice
about local health and social care services and issues to a broad audience across multiple
communications channels.

This role is an opportunity to assist in creating and posting content across social media,
Websites, and print media. Those looking for further skills will have the opportunity to
develop strategies with the aim of increasing brand awareness and customer engagement
for Healthwatch as well as analysing long-term needs and outlining necessary changes to
our social media strategy.

Healthwatch Lewisham is an independent organisation set up to champion the views of
health and social care service users. It strives to make sure that health and social care
services are meeting local needs and to ensure that the public’s voice is heard regarding
how local services are run.

HealthwatchLewisham is an independent organisation set up to champion the views
of health and social care service users. It strives to make sure that health and social
care services are meeting local needs and to ensure that the public’s voice is heard
regarding how local services are run.

Our website forms a key part of our work enabling us to engage people, prompt them
to share their experiences with us, provide them with information and signposting,
share important local health and social care news and showcase our studies and
reports, detailing how we use their voices to help shape and improve health and care
services.

This role will focus on supporting the ongoing updates and development of our
website as a key platform for the service.